Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient Location
Pleasing Decor
Lack of Warmth in Service
Limited Dining Options
8.0/10
Great
Rooms
8.6
Location
9.2
Service
7.5
Dining
7.3
Guest reviews
8.0/10
based on 12 reviews
8.5
8.5/10 based on 2921 reviews
Arthur
United Kingdom,
March
2024
7.6/10
I thoroughly enjoyed my stay at the hotel. The rooms were comfortable and provided access to the privilege lounge, which offered a wonderful view of the Bangkok skyline. My son had an extra bed in our room, making our stay convenient. However, some improvements could be made with the service, as it lacked a bit of warmth during interactions. The hotel's location in the vibrant Siam area of Bangkok was top-notch, with major malls, the Skytrain station, and convenience stores nearby. Dining options were not included, but the facilities were well-equipped to meet my needs.
Rooms
8.0
The rooms were spacious and had good beds with a lovely view of the Bangkok skyline.
Service
7.0
The front desk staff was accommodating, even moving us to a twin room when our original room type was fully booked. However, there could be more warmth in their service approach.
Location
9.0
The hotel's location in the Siam area was excellent, close to major malls, the Skytrain station, and convenience stores.
Dining
6.0
Dining options were not included, but there were nearby establishments to explore.
Facilities
8.0
The hotel provided all necessary facilities for a comfortable stay.
Andrew
United Kingdom,
February
2024
8.0/10
I absolutely loved my stay at this hotel! The rooms were impeccably clean with access to the privilege lounge and offered a beautiful panoramic view of Bangkok. While the service could have been a bit warmer, the front desk staff did go out of their way to accommodate us when our room type was fully booked. The location was perfect, right next to the National Stadium BTS station and within walking distance to some of the best shopping malls in Bangkok. The dining options were satisfactory, although not included in the room rate. Overall, a great value for the money spent.
Rooms
9.0
The rooms were cleaned with top condition, had access to privilege lounge, soundproofed, and offered a beautiful panoramic view in Bangkok.
Service
7.0
While the service could have been warmer, the staff, especially at the front desk, made an effort to ensure our comfort during our stay.
Location
9.0
The hotel is conveniently located right next to the National Stadium BTS station and close to major shopping centers, making it a shopper's paradise.
Dining
7.0
The dining options were not included in the room rate, but the food quality was decent with a touch of humor from the staff with a coffee service.
Facilities
8.0
The hotel offers a range of facilities including room service, dry cleaning, housekeeping, shops, laundry, and tours/ticket assistance to make the stay more convenient.
Duncan
United Kingdom,
January
2024
8.4/10
I loved my stay at this hotel! The rooms had pleasing minimalist decor with beautiful panoramic views, and the location was convenient, right by the BTS National Stadium station. The service was exceptional, with the staff kind enough to move us to a twin room when needed. However, the dining options were limited, and the price could be a bit high for some travelers.
Rooms
9.0
The rooms were beautifully decorated with stunning panoramic views.
Service
9.0
The service was exceptional, especially when they accommodated our room request with kindness.
Location
9.0
The hotel's location is ideal, right by the BTS National Stadium station, making it super convenient for exploring the city.
Dining
7.0
The dining options were limited, but the included coffee was a nice touch.
Facilities
8.0
The facilities were great, providing everything we needed for a comfortable stay.
Simon
United Kingdom,
January
2024
8.6/10
The hotel offers rooms with beautiful panoramic views and access to a privilege lounge, along with 2 breakfast. The service could use a bit more warmth from the concierge to the receptionist, but they assist us properly in the check-in process. The location is superb, just across the MBK shopping mall or the high-end Siam Paragon in the city center. Dining includes meals, and facilities are top-notch.
Rooms
9.0
The rooms provide stunning panoramic views and access to the privilege lounge. Plus, the 2 breakfasts included make mornings delightful.
Service
7.0
The service was good, though a bit more warmth in their approach would have been appreciated. Nonetheless, they helped us efficiently during check-in.
Location
10.0
The hotel sits right across the MBK shopping mall and the high-end Siam Paragon in the heart of the city center, making it a prime location for shopping enthusiasts and city explorers.
Dining
8.0
The dining options were good, including Koshihikari brand rice; however, a wider variety would have been perfect for satisfying diverse tastes.
Facilities
9.0
The hotel provides excellent facilities, ensuring a comfortable and enjoyable stay for guests.
Red
United States,
January
2024
7.8/10
My stay at the hotel was overall pleasant. The rooms had access to the privilege lounge and featured pleasing minimalist decor in a great location. However, the service lacked warmth. The location was ideal for shopping and right next to the National Stadium BTS station. Dining options were limited, but the fresh sandwiches were a nice touch.
Rooms
8.0
The rooms with access to the privilege lounge were nicely decorated in a minimalist style.
Service
7.0
The service could use more warmth, but the staff made an effort to accommodate our room request.
Location
9.0
The hotel's location was perfect for shopping and right next to the National Stadium BTS station.
Dining
7.0
The dining options were limited, but the fresh sandwiches were a good choice.
Facilities
8.0
The hotel offered standard facilities for a comfortable stay.
Convenient Location
Lack of Warmth in Service
Marcus
United States,
December
2023
8.2/10
I was delighted with the hotel's stunning location, offering a fantastic view across Bangkok and being close to the bustling shopping centers. The rooms had a beautiful panoramic view of Bangkok, but it was a shame not to have access to the executive floor. The service was good overall, yet could be a bit warmer, especially during the check-in process. Dining was enjoyable, with delicious vegetarian couscous on the menu. The hotel's facilities were convenient and in good condition.
Rooms
9.0
I loved the beautiful panoramic view from the room.
Service
7.0
The service was good, but I felt it lacked a bit of warmth during the check-in process.
Location
9.0
The hotel is in the center of Bangkok, close to major shopping centers and easily accessible to other areas.
Dining
8.0
The dining experience was delightful, especially the delicious vegetarian couscous.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
great location
lack of warmth in service
Ivan
United Kingdom,
November
2023
7.8/10
The hotel offers comfortable rooms with great views of the Bangkok skyline but lacks access to the executive floor. The service is helpful but could use more warmth in interactions. Its prime location near the National Stadium BTS station provides easy access to shopping centers and sightseeing spots, though it may be noisy due to its proximity to the metro station. The dining options are satisfactory but do not include coffee. Overall, a convenient choice with some room for improvement.
Rooms
8.0
The rooms offer very nice views of the Bangkok skyline and comfortable beds.
Service
7.0
The staff was kind enough to assist us during check-in and move us to a twin room when needed.
Location
9.0
The hotel is conveniently located right next to the National Stadium BTS station, making transportation easy.
Dining
7.0
The dining options are sufficient but do not include coffee.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
Ben
United Kingdom,
October
2023
7.8/10
The hotel offers a wonderful view from the room and has a large selection with great views and comfortable beds, but the service could be warmer. It is conveniently located next to the National Stadium BTS station, making it easy to access shopping centers and good restaurants.
Rooms
8.0
The rooms have a wonderful view and are equipped with comfortable beds providing great views.
Service
7.0
The service was efficient in assisting us during check-in but lacked a bit of warmth overall.
Location
9.0
The hotel is conveniently located right next to the National Stadium BTS station, making it easy to access shopping centers and good restaurants.
Dining
7.0
The dining experience provided fresh and seasonal products, which was a nice touch.
Facilities
8.0
The hotel offers a variety of facilities that enhance the stay.
Albert
United States,
August
2023
8.6/10
Staying at this hotel was an absolute delight! The rooms had an amazing view across Bangkok skyline and the beds were so comfortable. The service was exceptional, especially during the night shift. The location was perfect, right across from the Skytrain station, making it super convenient to explore the city. While the dining options were limited, the overall experience was fantastic.
Rooms
9.0
My room had a fantastic view across Bangkok and the beds were very comfortable. It was a joy to wake up to such nice views every day.
Service
9.0
The staff, especially during the night shift, provided excellent service. They even moved us to a twin room when our original room type was fully booked. Their assistance in the check-in process was much appreciated.
Location
10.0
The hotel's location couldn't be better, right across from the Skytrain station, which made getting around Bangkok a breeze. Being in the center of the city with easy access to transport links was incredibly convenient.
Dining
7.0
The dining experience was good, but I wish there were more vegan dishes available. Nonetheless, it was a pleasant dining experience overall.
Facilities
8.0
The hotel facilities were top-notch, offering everything we needed for a comfortable stay. From room service to tours and ticket assistance, they had it all.
David
United Kingdom,
July
2023
8.2/10
I had an amazing stay at this hotel with a magnificent view of the BKK skyline. The rooms were spacious, with beautiful panoramic views and comfortable beds. The service was overall good, though a bit more warmth could have been added by the staff. The location was perfect for exploring the city, right across from the Skytrain station. The dining experience was satisfying, especially with the included coffee. The facilities were well-kept and added to the overall positive experience.
Rooms
9.0
The rooms had a great view of the BKK skyline and were very comfortable.
Service
7.0
The service was good, with the staff going out of their way to accommodate our needs.
Location
9.0
The hotel's location was ideal, right across from the Skytrain station, making it convenient to explore the city.
Dining
8.0
The dining experience was enjoyable, especially with the included coffee.
Facilities
8.0
The facilities were well-kept and added to the overall positive experience.
Richard
United Kingdom,
July
2023
8.8/10
I had a wonderful stay at this hotel. The rooms had a beautiful panoramic view and comfortable beds, making it a cozy retreat. The service was exceptional and very accommodating, making my experience truly enjoyable. The location was superb, conveniently situated near shopping centers and the BTS station, adding to the ease of my trip. The dining experience was delightful, especially with a touch of coffee humor. Overall, a great value for money with excellent facilities.
Rooms
9.0
The rooms with beautiful panoramic views and comfortable beds were simply amazing.
Service
9.0
The service was fantastic, provided in a warm and proper manner that made me feel truly taken care of.
Location
9.0
The hotel's location near shopping centers and the BTS station was incredibly convenient, adding great value to my stay.
Dining
8.0
The dining experience, complete with a touch of coffee humor, added a fun element to my meals.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
Jane
United Kingdom,
April
2023
7.6/10
The hotel is located right across from the Skytrain station, making it convenient for getting around the city. The rooms are well-equipped with good amenities and even provided an extra bed for my son. However, I felt the service could have been warmer in general. The dining options were decent, and the overall value for the price paid was fair.
Rooms
8.0
The rooms were equipped with good amenities, comfortable beds, and an extra bed for my son, which was convenient.
Service
7.0
Although the service was decent, I felt it could have been a bit warmer and more welcoming.
Location
9.0
The hotel is conveniently located right across from the Skytrain station, making it easy to explore the city.
Dining
7.0
The dining options were decent, and my breakfast was included, which was a nice touch.
Facilities
7.0
The facilities were sufficient for a comfortable stay, though nothing extraordinary.
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